Care at St Georges
We understand that moving into a care home can sometimes be difficult and confusing. However, as soon as you enter our door, you will hopefully realise how at home we want you to feel. Our excellently trained staff provide care and support in a warm and friendly manner, whilst simultaneously enabling you to retain as much independence as possible. We recognise that each individual is unique, which is why our industry leading care plans are specifically tailored to each person’s needs. Incorporated in our personalised approach to care is our belief that every resident is entitled to their dignity and privacy and we take as much time needed to ensure your life is as fulfilled as you want it to be.
We pride ourselves on a person centred programme of care which will help to build upon your strengths and wishes to improve your quality of life and help you enjoy the community environment we work so hard to create and maintain. There is a friendly, caring yet responsible attitude at St Georges and this is attributed to the close liaison between our staff, headed by the Home Manager and the administrative team, care staff, cooks, housekeepers and maintenance personnel. Regular meetings are arranged with residents, the proprietor and the home’s Care Manager in order to discuss and assess individual needs.
RESIDENTIAL CARE
We treat each and every resident as an individual. As part of the process of moving in, we talk in depth to each resident and their families so that we have a clear and detailed view of each resident's needs, hobbies, interests, former careers, favourite foods and so on.This all helps us not only to deliver the best possible care for each resident, but to see each person as an individual with his or her own particular needs and preferences. By preserving dignity, respecting independence and promoting life enrichment, we help to create a real sense of home and belonging.
Residents are encouraged to lead an active and happy life where privacy, individuality and confidentiality are guaranteed. This is complemented by organised outings and 'in-house' entertainment.
Problems incurred as a result of advancing age, are given special attention, various treatments and medication. Rehabilitation after a stroke or illness is encouraged via supervised mobility and exercise using optional social care games and activities.
DEMENTIA CARE
We believe that everyone living with dementia has the right to enjoy a high quality of life in surroundings that are familiar to them. We know that memory loss affects every resident differently. That's why we focus on understanding each individual resident in order to provide comfort and security in a homely atmosphere.Our dedicated, compassionate highly trained carers work very closely with people with dementia to learn about their history, personality, likes and dislikes. Whether it’s helping with social activities or simply listening, by taking the time to understand people our carers help people get the most out of life and, where possible, enhance and continue to develop it.
Our person-centred care approach combined with a managed and flexible service sets the standard for dementia care.
RESPITE AND DAY CARE
Everyone deserves time out. Whether you care for a relative; are a professional carer; or in need of care yourself; taking a break from your usual routine can work wonders for you. Perhaps now is the time to think about the value of short term care.As a carer you can relax, knowing that your relative or friend is in a safe welcoming environment with first class care tailored to their needs. A short term stay at St Georges gives many people the opportunity to experience our facilities and to relax amongst friendly and welcoming staff and residents.
Although the stays are for a short time, the relationships they build between us and the client give great reassurance to all concerned especially if a longer stay becomes necessary. Short term stays are ideal for those who are well enough to leave hospital, but perhaps not yet well enough to return home.
We would like to thank all staff for looking after Mum in the years she has spent in St Georges.
We appreciate all the care and kindness she has received from you all.
With many thanks.
Cassell family March 2018 -
A big thank you to all for your care and patience looking after E after she was suddenly put upon you after the floods.
I have left some biscuits and sweets for your well earned breaks.
We have left a donation for your activity fund in appreciation for taking Mam in during the flooding crisis, we were very very grateful, Cant thank you enough.
Thompson family - Oct 2017 -
To all the staff at St Georges, Thank you all for the kindness shown to my mum over the past few weeks while she was ill and everything else you have done for her over the last few years.
Smith family - Oct 2017 -
Thank you for caring for R for the short time he was with you. It was comforting to know how well he was being looked after, especially in the last few months.
Farren family - Sept 2017 -
Although Mum wasn't with you very long, she really enjoyed her stay. We just wished she could have had longer with you.
Thank you for everything you have done for Mum. We are very grateful.
Hodgson family - Sept 2017 -
On behalf of my brother and myself, I wish to thank you all for the brilliant care and love given to my Mam especially at the end, we could not have wished for anything more. Thank you also for the support given to me.
Brocklebank family - 2017 -
Many thanks to you and your team for the excellent care and support given to Mum during her respite stays at St George’s over the last year or so, particularly during her recent extended stay. She appreciates all the hard work and dedication to helping her and we as a family certainly do. It’s been great to see how much she’s improved because of that and reassuring to know that she’s been in a safe and caring environment.
We’ve particularly valued your patience and flexibility over the last few months, which has eased the process of working out the best long-term solution for Mum. We’ve also appreciated Senior Staff always taking time to talk to us and deal with any concerns and it’s been a pleasure to see familiar friendly faces when we’ve visited.
Carroll family 2017 -
I will definitely be returning. What more could you want? I had all the help I needed and never had to ask twice. Everybody has been very friendly. My room was comfortable and warm and the staff were all excellent. The food was very good and I enjoyed it. I have made new friends and not felt caged in. There were a good range of activities available to enjoy. There's nothing I could fault.
M H Davies - Respite 2016
From the time you walk in to the time you go home, you are made to feel welcome by all of the staff. It is comfortable, warm and inviting.
Carole Brookes - 2015
My Mum Reta has been resident for a couple of months. I was surprised how well she adjusted to her new home. The staff did a great job integrating her into her new environment.
I have to say the wide and varied activities are a favourite of my Mum, with an active mind and body at the top of the Agenda. Natalie is doing a great job and her personality lends itself to the residents. The firework evening was very special with residents and family members having a great time.
To all staff at St Georges, thanks for your time, patience and care during the year. Its your commitment that make St George's a special residential home.
David Carpenter - October 15